FAQ Get clued in with these frequently asked questions
What is an Escape Room?
An Escape Room is a fun-filled activity great for all ages! Race the clock, unlocking puzzles and finding clues to escape in time! You get 60 minutes on the clock!
How big can my group be?
Each game has it’s own room with varying capacity. Room 1- Miss Pearl’s Parlour (2-6 players) Room 2- The Study (2-8 players) Room 3- UNDER CONSTRUCTION!!!
Will I be placed in a group with strangers if my group does not fill up all the slots?
There is a possibility that you could be placed with another group if they have the right amount of people to book with you. It is rare, but it happens. To make sure you have one of our rooms all to yourself, make sure and buy all of the slots.
How early should my party arrive before our game starts?
Please arrive 15 minutes early to allow for parking, sign-in, and the introduction to your game.
Can I cancel or reschedule my time for the room, and can I get a refund?
Unfortunately, due to our booking system and staffing, we do not offer refunds for cancellations or no-shows.
Can children play the game?
Yes, of course! Our games can be very family friendly! Your kids will LOVE to help unlock the locks and solve all the puzzles! Players of all ages enjoy our interesting rooms! We require that a paying adult is in the room if any of the players are under the age of 14.
Are we really locked inside the room?
No! Don’t worry, you aren’t trapped inside. If you have to exit the room for any reason, (restroom breaks, emergency phone calls, etc) you can simply exit the room through the door. However, exiting the room does not stop the clock from running, so try and make sure you have no distractions going in.
What items or things do I need to bring with me?
Bring yourself, your friends, all of your brains and wits, and definitely bring your TEAMWORK! Working together to escape in record time requires teamwork! Bring all of these things and we will provide the fun!!
What do I do with my personal belongings?
We provide hooks for jackets and bags in each room. All of your personal belongings go in the room with you, including cell phones.
Can I book for just myself? Or does someone in our group need to pay for everyone?
Our rooms require a minimum of 2 people to play, but we allow individual bookings so no one person has to foot the entire bill. Individual bookings, even for the full capacity of the room, will not activate any offered group discounts. If all individual bookings are completed within an hour of each other we can retroactively apply any applicable discounts.
If you have any further questions, please contact us.